Kaif Khaddi Refund Policy

At Kaif Khaddi, we are committed to providing our customers with high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we’re here to help.

1. Refund Eligibility

  • Timeframe: Refund requests must be made within [7] days of the purchase date.
  • Condition: To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.
  • Non-Refundable Items: Certain items are non-refundable, such as [mention any items like custom-made products, final sale items, or gift cards].

2. How to Request a Refund

  • Contact Us: To initiate a refund, please contact our customer service team at [contact email/phone number] with your order number and reason for the return.
  • Return Shipping: You are responsible for paying the shipping costs for returning your item unless the return is due to a defect or error on our part. Shipping costs are non-refundable.

3. Processing Your Refund

  • Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  • Refund Method: If your refund is approved, we will process it, and a credit will automatically be applied to your original method of payment within [7] days.
  • Partial Refunds: In some cases, only partial refunds are granted (e.g., items not in original condition, items returned more than [5] days after delivery).

4. Late or Missing Refunds

  • Processing Time: If you haven’t received a refund within the expected timeframe, first check your bank account again, then contact your credit card company, as it may take some time before your refund is officially posted.
  • Further Assistance: If you’ve done all of this and still have not received your refund, please contact us at [intendtopassion@gmail.com/03215252504].

5. Exchanges

  • Replacement Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [03215252504] to arrange the exchange.

6. Damaged or Defective Items

  • If you receive an item that is damaged or defective, please notify us immediately at [contact email/phone number] so we can resolve the issue promptly, either through a refund or exchange.

7. Contact Us

If you have any questions regarding this refund policy, please contact us at [intendtopassion@gmail.com/03215252504]. We’re here to help!