Kaif Khaddi Shipping Policy

At Kaif Khaddi, we are committed to delivering your orders efficiently and safely. Below are the details of our shipping policy, including processing times, shipping methods, costs, and other important information.

1. Order Processing

  • Processing Time: Orders are typically processed within [2] business days (Monday to Saturday , excluding holidays) after your payment is verified. You will receive a confirmation email once your order is processed and ready for shipment.
  • Custom Orders: Please note that custom or made-to-order items may require additional processing time. Estimated processing times will be communicated at the time of order.

2. Shipping Methods and Costs

  • Domestic Shipping: We offer shipping options for domestic orders within [Pakistan], including:
    • Free Shipping: We offer free standard shipping on. This offer is valid for domestic orders only.

3. Tracking Your Order

  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
  • Tracking Delays: Please allow up to 24 hours for the tracking information to update after you receive your tracking number.

4. Shipping Delays

  • Unforeseen Delays: While we strive to meet our stated delivery times, delays can occur due to factors beyond our control, such as customs processing, weather conditions, or carrier delays. We appreciate your understanding and patience in such cases.
  • Peak Seasons: During peak shopping seasons, such as holidays, processing and shipping times may be extended. We recommend placing orders early to avoid delays.

5. Address Changes

  • Shipping Address: Please ensure that the shipping address you provide is correct. We cannot be responsible for orders shipped to an incorrect address provided by the customer.
  • Address Changes: If you need to change your shipping address after placing an order, please contact us immediately at [contact email/phone number]. Address changes can only be made before the order is shipped.

6. Lost or Stolen Packages

  • Responsibility: Kaif Khaddi is not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. If your package is lost or stolen, please contact the carrier directly to file a claim.
  • Insurance: If you are concerned about the security of your delivery, we recommend choosing an insured shipping option.

7. Undeliverable Packages

  • Returned to Sender: If a package is returned to us as undeliverable, we will contact you to arrange re-shipment. Additional shipping fees may apply for reshipment.
  • Abandoned Packages: If we are unable to contact you within [X] days after a package is returned as undeliverable, the package will be considered abandoned, and no refund will be issued.

8. Damaged Items

  • Damaged in Transit: If your order arrives damaged, please contact us immediately at [intendtopassion@gmail.com/03215252504] with photos of the damaged package and items. We will assist you in filing a claim with the carrier and arrange for a replacement or refund.

9. Contact Information

If you have any questions or concerns about our shipping policy, please contact our customer service team at [contact email/phone number]. We are here to assist you with any shipping-related inquiries.